Skrill (moneybookers) Frequently Asked Questions

  1. What is Skrill (moneybookers)?
  2. How do I fund my account using Skrill (moneybookers)?
  3. What currencies can I make a deposit with when using Skrill?
  4. How can I load my Skrill?
  5. Is it safe to use Skrill (moneybookers)?
  6. Are there any fees associated with Skrill (moneybookers)?
  7. Can I withdraw to my Skrill (moneybookers) account?
  8. What currencies can I withdraw in using Skrill?
  9. Can I withdraw more than my initial deposit using Skrill (moneybookers)?
  10. What is the average processing time for Skrill (moneybookers) withdrawals?
  11. Can I withdraw the same day I deposit through Skrill (moneybookers)?
  12. Can I withdraw to Skrill (moneybookers) if I deposited using a different payment method?
  13. Are there any transaction fees associated with Skrill (moneybookers) withdrawals?
  14. What is the minimum and maximum amount I can withdraw using Skrill (moneybookers)?

1. What is Skrill (moneybookers)?

Skrill enables customers with a valid email address to securely and cost-effectively send and receive payments online in real time.You can use Skrill to:

  1. Send money via email from your credit card or bank account.
  2. Make online purchases.
  3. Collect money via email.

2. How do I fund my account using Skrill (moneybookers)?

Yes, you can use your existing Skrill account with us. To deposit using an existing Skrill account, please follow the steps below:

  1. Log in to your account.
  2. Go to the 'Cashier' tab and select 'Deposit'.
  3. You will now see the Skrill (moneybookers) logo. To select this deposit option simply click on the icon.
  4. Enter or select your deposit amount and bonus code (if applicable), then click on 'Deposit'.Note: This amount should be less than or equal to the amount in your Skrill account.
  5. You will be directed to the Skrill website where you are required to enter your Skrill email address and password to log in.
  6. Complete the transaction on the Skrill website.
  7. On the next screen you will receive an 'Order Approved' message. Click on 'OK', you will be transferred back to the cashier and will see a successful deposit message.

3. What currencies can I make a deposit with when using Skrill?

Skrill (moneybookers) transacts in AUD, CAD, CHF, DKK, EUR, GBP, HUF, NOK, PLN, RON, SEK, USD only.

4. How can I load my Skrill?

You can load your Skrill account by using your credit/debit card, making an online bank transfer, direct banking or via cheque.

Note:You will not be able to transfer the funds from Skrill.com to your account if you have funded them using Master Card.

5. Is it safe to use Skrill (moneybookers)?

Yes, Skrill (moneybookers) is totally secure. Through a combination of transaction monitoring, SMS transaction verification for cardholders and a dedicated anti-fraud team, Skrill (moneybookers) is an entirely safe online payment method.

6. Are there any fees associated with Skrill (moneybookers)?

We do not charge a fee for Skrill (moneybookers) deposits. Skrill (moneybookers) may charge you a fee based on their fee structure. Please refer to for more details.

7. Can I withdraw to my Skrill (moneybookers) account?

Yes, to withdraw using Skrill (moneybookers) you need to have made a successful deposit with your Skrill (moneybookers) account within the last six months.If you have made a successful deposit within the last six months, visit the cashier, select the 'Withdrawal' tab and then select the Skrill (moneybookers) logo.The amount of your withdrawal will be sent electronically to your Skrill (moneybookers) account after our internal procedure has been completed.

8. What currencies can I withdraw in using Skrill?

Skrill (moneybookers) transacts in AUD, CAD, CHF, DKK, EUR, GBP, HUF, NOK, PLN, RON, SEK, USD only.

9. Can I withdraw more than my initial deposit using Skrill (moneybookers)?

Yes. However, please remember that all withdrawals are first approved by our internal review team. This process usually takes approximately up to 3 business days.

Once we have processed your withdrawal it will take 24 hours for the funds to appear in your bank account.

10. What is the average processing time for Skrill (moneybookers) withdrawals?

All withdrawals are first approved by our internal review team, which takes approximately up to 3 business days.Once we have processed your withdrawal it will take 24 hours for the funds to appear in your bank account.

11. Can I withdraw the same day I deposit through Skrill (moneybookers)?

Yes.

12. Can I withdraw to Skrill (moneybookers) if I deposited using a different payment method?

Yes, to withdraw using Skrill (moneybookers) you need to have made a successful deposit with your Skrill (moneybookers) account within the last six months.If you have made a successful deposit within the last six months, visit the cashier, select the 'Withdrawal' tab and then select the Skrill (moneybookers) logo.The amount of your withdrawal will be sent electronically to your Skrill (moneybookers) account after our internal procedure has been completed.

13. Are there any transaction fees associated with Skrill (moneybookers) withdrawals?

We charge a transaction fee of 3.0 % for withdrawals via Skrill (moneybookers).

14. What is the minimum and maximum amount I can withdraw using Skrill (moneybookers)?

The minimum withdrawal amount that you can withdraw via Skrill (moneybookers) is 10.00 USD equivalent and the maximum withdrawal amount is 10000.00 USD equivalent.